top of page

FAQ

Information
  • All product prices are in USD.

  • Payments can be made via PayPal.

  • Shipping is available in most countries.

  • Please allow up to 2-4 weeks for your order to ship as some of our items are made to order.

  • Once your order has shipped from 157 Leather Store, the status is available from the carrier. 

  • We are happy to help but we only have as much information as provided by carrier tracking.

  • 157 Leather Store will not be responsible for any items damaged or lost during transit.
    Any claims should be filed with the respective carrier.

  • 157 Leather Store is not responsible for customs and import tariffs.

 

Customer Service Policy
  • The 157 Leather irons can replace the blade when it is damaged and it will be charged $ 7 per tooth for the replacement.

  • Due to technical constraints,  it is only possible to replace the blade at head office and you are responsible for roundtrip shipping costs.

 

 Precautions

  • Avoid storing in places with severe water, humidity, and temperature differences.
    Produc
    ts made of steel can cause rust.
    Our products are much s
    harper.
    It pierces well with little force.
    In particular, 1 tooth product and 2 tooth products can break through the punching board and hit the floor.

  • As for the bottom plate, use two layers of PVC transparent soft cutting plates that are commonly used so that they are 8-10mm.
    Using wooden boards or ordinary green cutting mats (about 2mm thick) can break through them and hit the floor and damage the blade.
    Do not use it on an ordinary cutting mat (thin green color), wood board, stone board, or iron plate.

 

Management Tips

  • Always clean tools with anti-rust oil after use or when storing for a long time.
    (Do not use WD-40. An anti-rust oil such as ‘fluid film’ is recommended.)
    In addition, even if rust occurs, you can remove rust to some extent by wiping it with a cloth sprayed with anti-rust oil.

 

Shipping Rates

  • Domestic Region(Viet Nam) : Free Shipping

  • Asia Region: $ 15

  • North America & Oceania Region: $ 20

  • Europe & Rest of the World Region: $ 25

  • Order More Than $ 500: Free Shipping

 

Returns

  • All of our products are manufactured after ordering.
    Therefore, we do not accept returns made by ordering mistakes or simple remorse.

  • Shipping and handling fees are non-refundable.

  • However, if another item is shipped,
    If you send it to us immediately, we will ship it back to normal products.

  • Products can be delivered within 30 days from the delivery confirmation date.

  • Returned merchandise must be in like new condition.

  • All returns and exchanges should be sent to: 157 Leather Store
    32 Thuy Loi Street, Phuoc Long A Ward, ThuDuc City, HoChiMinh city - 700000

 

 

 

bottom of page